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Everything You Need to Know About Unkinked's Community Guidelines

Massage therapy is an excellent addition to any self-care routine and can help you live a healthier, more fulfilled life. I'm excited to provide a space for healing, relaxation, and connection, and I want my practice to be safe and welcoming for everyone.

potted succulents with a white background, text: everything you need to know about Unkinked's Community Guidelines

I've created a set of community guidelines to ensure you know what to expect when you book an appointment or interact with Unkinked Massage Therapy online. These guidelines will help create an environment of respect, trust, and open communication.


Now let's dive into Unkinked's community guidelines to help you determine if we’re a good fit to work together towards your healthier, more fulfilled life.


Cancellations


Unkinked Massage Therapy has a 24-hour cancellation policy for all services and appointments. If you cancel your appointment with less than 24 hours notice or fail to show up for your appointment, you will be charged a cancellation fee. Please call or text to cancel or reschedule.

I understand that unexpected circumstances arise, and I’ll do my best to accommodate your needs. Unfortunately, however, I can’t fill the opening in my schedule without proper notice. Charging a cancellation fee ensures I can cover my expenses and continue providing high-quality services to every client.

Punctuality


Please arrive AT MOST five to ten minutes before your appointment to discuss your goals and prepare for the session. You’ll receive the remainder of your scheduled appointment if you're late.


Please don’t arrive any more than ten minutes early. I use the time between clients to sanitize the treatment room, return messages, and prepare for your appointment.


Please let me know if you’re running late. Shit happens, and we all forget stuff sometimes, so I usually check in by text if you’re five minutes late. Your safety is my main priority, so don’t stress and don’t speed.

Sick Policy

If you’re sick (i.e., fever, chills, sore throat, nausea, vomiting, diarrhea, severe cough, or runny nose,) contact me immediately to reschedule. If I’m sick, I’ll provide you with the same courtesy. If you arrive exhibiting flu-like symptoms, I will politely send you home and charge the cancellation fee.

Even if you know it’s not COVID, I still don’t want the cold your kid picked up from daycare or the stomach virus going around your office. I often work with immunocompromised clients who can’t risk exposure. Respecting Unkinked’s sick policy ensures all clients’ health and safety.

Inclusivity

In my practice, everyone is welcome. I'm committed to creating a healing space where you can kick back, relax, and be yourself. I serve people regardless of age, race, religion, body type, nationality, sexual orientation, gender identity, neurodiversity, or disability.

Every session is free of judgment, and I strive to be mindful of my interactions with clients of varying backgrounds and cultures. I continuously learn from those I serve and aim to be accountable by welcoming feedback with grace and using it to become a better ally.

Hate Speech

Racism, homophobia, misogyny, or discrimination of any kind is unacceptable. Hate makes us tense, and I won't tolerate it in my practice. All parties will conduct themselves respectfully and treat everyone courteously, or I will end the session with full payment.

Harassment

Requests for sexual activity, attempting to touch your massage therapist, humping the table, exposing yourself, or making inappropriate comments are harassment. If you harass me, I will terminate the session immediately with full payment, report you to the police, and circulate your name among other local therapists. (I don't allow my colleagues to be harassed, either.)


Scope of Practice

Scope refers to the specific services and techniques massage therapists can provide. It includes various massage modalities, assessing health history and current condition, developing treatment plans based on the client’s needs, and providing appropriate care within the limits of our expertise. A massage therapist does not diagnose disease or illness, prescribe medications, or perform spinal manipulations. You can learn more about a massage therapist's scope of practice in North Carolina by visiting the NCBMBT.


Risks of Massage Therapy

Health professionals regard massage therapy as the complementary treatment most likely to benefit and least likely to cause harm. Though generally considered safe, massage therapy has potential risks associated with it. Some mild side effects are common, such as slight dizziness, soreness, or bruising.

Other more severe side effects are rare but possible, including nerve lesions, exacerbation of injury, headaches or migraines, dislodging blood clots, fractures, stretching injuries, and spinal cord injury.

Medical History

When you book an appointment at Unkinked, I’ll ask you to complete a new client assessment. This assessment includes questions about your medical history and reason for seeking a massage.

The risks of severe side effects increase when clients withhold their medical history. Informing me of all medical conditions, injuries, and medications you’re taking is necessary for providing a safe and effective massage.

Confidentiality

As a massage therapist, I provide a safe space where clients can share sensitive information without fear of it being shared with anyone else. I understand the importance of confidentiality, value your trust, and take your privacy seriously. For this reason, I never share your personal information or health concerns.


Unkinked's Community Guidelines


I'm committed to providing a safe, welcoming, and inclusive environment where you can relax, heal, and connect. By following our community guidelines, we can ensure that every session is respectful, enjoyable, and tailored to your needs.


Until Next Time


Remember to communicate openly and honestly about your health history, and prioritize your safety. Together, let's work towards a healthier, more fulfilled life through the power of massage therapy. Are you ready to book a massage?


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